Service

Any questions?

Contact us: serwis@eur-med.pl 

  1. WARRANTY SERVICE

Warranty service: DENSIM, NSK, W&H, BIEN-AIR, KAVO.

  1. AFTER SALES SERVICE

After sales service: DENSIM, NSK, W&H, BIEN-AIR, KAVO, SIRONA and CHIRANA.

  1. HOW TO PREPARE YOUR INSTRUMENT FOR SHIPMENT?

DISINFECTION IS CRUCIAL. Before you post your instrument, please clean it and perform disinfection or sterilisation. The way you prepare it will depend on the manufacturer’s recommendations. PLEASE FOLLOW ASEPTIC TECHNIQUES – it will help safeguard the health of people who may come into contact with the instrument on each and every step of its way to the service point, especially our technicians and those who register incoming parcels in our company.

Dental handpieces and micromotors are very durable yet they need to be secured during shipment as they might get damaged. That is why they should be CAREFULLY PACKED. Most of our clients take good care of their equipment, but occasionally we receive envelopes with unprotected instruments inside. Bubble wrap, an old shoe box, something to fill in the empty spaces in the parcel will help carriers deliver your instrument safely to the service point.

Please add to your contact information, warranty card (if applicable) and all information that might come in handy during the check-up or repair.

  1. WAITING TIME

 The waiting time is set individually and depends on the number of handpieces and micromotors already in the service point and spare parts availability. Usually it takes several working days.

  1. REPAIR COST

 In case of after sales services, we always provide our clients with the approximate cost of repair.

 

DIPLOMAT UNITS

Due to revolutionary dental units Diplomat you can provide your patients with really exclusive care – either during preventive examination or a difficult dental intervention. Their technical level, ergonomics and progressive design guarantee top quality moving your dental practice several evolution steps ahead of common dental surgeries.

WARSAW Office

Oddział w Warszawie
02-175 Warszawa,
ul. Pilchowicka 27
tel. (22) 832 76 01,
tel./fax (22) 832 76 00
e-mail: warszawa@eur-med.pl

EUR-MED Polska Sp. z o.o

EUR-MED Polska Sp. z o.o.
40-303 Katowice,
ul. Le Ronda 26
tel. (32) 204 32 48,
tel. (32) 204 25 99
e-mail: biuro@eur-med.pl